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Terms and Conditions

Terms and Conditions
1. Definitions

Company: refers to HONG KONG XU AN E-COMMERCE CO., LIMITED, a company incorporated and legally operating in Hong Kong.

User: refers to any individual or organization that uses our website, services, or purchases our products.

Website: refers to the online platform operated by our company, including both the web and mobile versions.

2. Terms of Use

By accessing this website, you agree to be bound by these Terms and Conditions.

You must ensure that all information you provide is true, accurate, complete, and up-to-date.

The Company reserves the right to modify, suspend, or terminate the website service at any time.

3. Prices and Payment

Prices displayed on the Website are in Hong Kong Dollars or the currency displayed on the Website.

The Company may adjust product prices or promotions at any time without prior notice.

Payment methods include credit cards, local payment methods, and other available payment channels.

4. Orders and Delivery

Once an order is confirmed, the Company will arrange shipment within a reasonable time.

Delivery times are for reference only. The Company assumes no responsibility for delays caused by third-party logistics.

The Company assumes no additional liability for delays in delivery due to force majeure (including but not limited to natural disasters, strikes, and transportation delays).

5. Returns and Refunds

Return and refund policies will be implemented in accordance with relevant Hong Kong laws and regulations and the Company's return and exchange policy.

Users must submit a return request within [7/14] days of receiving the product and ensure that the product is in its original condition.

Some customized products or products with special instructions are not subject to the return policy.

6. Intellectual Property

The content of this website (including text, images, trademarks, designs, and program code) is the property of the Company or the relevant rights holders.

Unauthorized reproduction, modification, dissemination, or commercial use is prohibited.

7. Disclaimer

The Company strives to ensure the accuracy and completeness of the content on this website, but does not guarantee its accuracy.

The Company assumes no responsibility for any direct or indirect losses arising from the use of the website or reliance on the information on it.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any disputes arising from these Terms and Conditions shall first be resolved through friendly negotiation between the parties. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the Hong Kong courts.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us via the following means:

Email: [em@emminifigures.com]